Frequently Asked Questions
Frequently Asked Questions
I want to know more about product (size, color, shipment etc.)
How do I find a product?
1. Type the name of the product you’re looking for into the search bar. You can search for products by name or features, such as brand..
2. If you have not decided what product you would like to find, you can try to search for the product in the categories section or use the filter on the left side of your screen.
What is Wish List?
The Wishlist allows you to keep track of your favorite products from Burshley®.
Do I have to pay for customs and import taxes?
You may be subject to import duties, taxes or customs fee which may be imposed by your local govemment when you receive your package. You are responsible for paying any additionnal charges for customs clearance. Rates vary by country and by what was ordered so we are not able to supply an estimated cost, nor responsible for any payment of customs taxes.. Please contact your local post office or customs office to inquire about these charges.
How to get invoice of my order?
Your invoice is generated automatically after your payment on qooris.com. You will find it attached to your order confirmation email.
Returns and Exchanges
Free Delivery
Several delivery offers with Burshley. Free shipping, no minimum on multiple products and destinations in the world. Check when ordering. In some cases: Free Shipping with $100 purchase within the continental United States. Free Shipping with $150 purchase to France and some European countries.
Worldwide delivery
We ship to over 200 countries and regions in the world. During sale periods and promotions the delivery time may be longer than normal.
Return of products
Burshley will accept exchanges and returns of unworn and unwashed garments or of unused items within 15 days of the date of purchase (7 days during the sales period), on presentation of the original till receipt. So, you have 15 days from receiving the item(s) to return your order without explanation as long as: – All items are in perfect condition and in the original packaging. – Any safety seals are not damaged and all labels are retained.
Customs Taxes
You may be subject to import duties, taxes or customs fee which may be imposed by your local govemment when you receive your package. You are responsible for paying any additionnal charges for customs clearance. Rates vary by country and by what was ordered so we are not able to supply an estimated cost, nor responsible for any payment of customs taxes.. Please contact your local post office or customs office to inquire about these charges.
Need help
Give us a shout if you have any other questions and/or concerns.